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FAQ's

**How to minimise shipping / courier charges / cost for online shopping from ThailandBazar.com?**

This is a very critical and important issue of online buyers. We would like to let you know ways to reduce shipping cost and shop freely. You should buy multiple products of your choice from Thailandbazar.com in one go. Website will calcualte shipping cost of all products on the basis of weight and consider one lot. We shall send all of them together in one lot and calculate shipping cost as one lot only. This will help to minimise shipping / courier cost to you. We are glad to serve you at lowest minimum price.  


Regardless of what you are buying, shopping Thailand products online should be a quick and painless experience. You are also concerned about security, confidentiality, and purchasing flexibility. Thailandbazar is aware of your needs and has made provisions to ensure your online shopping experience is trouble-free. Unfortunately, all e-commerce sites are not created equal and knowing a little bit about each site goes a long way to ease any frustrations you may have.

  
We've put together a list of Frequently Asked Questions (FAQ), to help you understand our site and hopefully make your visit with us a satisfying one! We'll update this list occasionally to reflect the feedback of online buy Thai products of our users. Despite, if you have any inconvenience, you are most welcome to contact us any time.

Terms & conditions of Use | Privacy Notice | 30 days money back Guarantee | General Address Tips | International Shipping | Return & refunds


 

What is Thailandbazar.com?

Why I trust online shopping on Thailandbazar.com?

How to buy / shop Thailand items, products, goods and services from Thailand?

What are the services Thailandbazar.com delivers?

How Thailandbazar.com is unique?

What if I need the product overnight?

How long does it take to process my orders?

I live outside the Thailand. Will you ship to me?

How do I check the status of my order?

What are your normal business hours?

What is your location?

What payment methods do you accept?

If I don’t trust the internet with my personal information, how else can I pay you?

What does Thailandbazar.com do with my personal information?

How do I return something?


 

What is Thailandbazar.com?

Thailandbazar.com is an online retail / wholesale shopping of Thailand products platform of unique product and services from Thailand. This is one stop solution for your entire online & offline products buy from Thailand.

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Why I trust online shopping on Thailandbazar.com?

  1. You can find our complete detail through contact us page ie, Telephone No., Location Map, Email ID for different matters. You are most welcome to contact and verify authenticity for your satisfaction.
  2. You can find who we are and our detail from About us page.
  3. Online shopping website is run by management team of Thai Bazaar Intertrade Co., Ltd. a registered company in Thailand.
  4. Ready to register online shopping services of Thailandbazar.com with e-commerce division, Department of Business Development, Ministry of commerce, Thailand.

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How to buy / shop Thailand items, products, goods and services from Thailand?

You are at very right online shopping website to buy best online Thai products. Thailandbazar.com is one of the best online place for your all requirement of products, goods and services from Thailand. If your feel difficulty to buy online Thai products, then contact us through phone or, email. We will back with customized proper workable solution for you.

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What are the services Thailandbazar.com deliver?

We fulfill your all sourcing requirement as one stop shop online or, offline. We work as sourcing agent in Thailand no matter how big or, small let us be your sourcing agent in Thailand. Our activities consist of Procurement, Manufacturing, Logistics and New Product Development as well as online buy products from Thailand. Please find more detail in services section.

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How Thailandbazar.com is unique?

We provide bundle of product and service together as per your requirement online as well as offline. You can find retail and wholesale price of every product while shopping online at the same time. This will enable you to reduce your per unit cost. You can find very reasonable shipping / delivery charges with several options during shopping online.

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What if I need the product overnight?

This service is available for Thailand customers only. If you need your materials shipped overnight, or, for Saturday delivery, you must place your order via phone before 4:00pm Thailand Time. Thailandbazar cannot be responsible for the timeliness of rush shipments ordered via the web. Our customer service team is ready to help - call +66 866155100 to place your order.                                                                    

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How long does it take to process my orders?

Orders received before 10AM (Thai Time) are shipped the same day as long as we have your item in stock. When you submit an order, we are instantly notified, and begin working on packing it moments later. You will get a notification email, once we received the information and a completed notice email once we send it.

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I live outside the Thailand. Will you ship to me?

Yes, we are able to ship worldwide provided shipping service is available for your country from Thailand. Please find link for list of countries served and its estimated transit time

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How do I check the status of my order?

This feature is available to all of our clients. You will get notification emails when we received your order and when it is sent out to you. You need to go to our home page and find status of your shipped cargo from track and trace section.

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What are your normal business hours?

8:00 am till 06:00 pm Thailand Time Monday through Saturday With extended holiday hours in December.

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What is your location?

We are at : 378, Suk 101-1, Bangjak, Prakanong, Bangkok- 10260, THAILAND.

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What payment methods do you accept?

We accept Visa, Mastercard, American Express through PayPal. We also accept payment through Google Checkout, Western Union Quick Pay (soon) & T/T from Bank.

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If I don’t trust the internet with my personal information, how else can I pay you?

Consider a Paypal account, Google Checkout, Western Union Quick Pay* & T/T from Bank* or, send us a money order*!

* Longer processing time

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What does Thailandbazar do with my personal information?

Nothing! We DO NOT sell, rent, give out, share or show your personal information to anyone! It is important to provide us with an accurate mailing and email address when you check out because that is how we tell you when your order is sent, if something is out of stock, or if there is a change or delay on the order. We DO NOT send you junk mail. We have no interest in sending you anything but the information you need regarding your order. Please refer to our privacy policy

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How do I return something?
If you are not entirely satisfied with your online order, you may return it within 30 days (in resalable condition) for a credit or refund, less shipping and handling charges. Please ship returns prepaid by DHL, FedEx, UPS, TNT or other traceable means. The back of the packing slip shipped with your order provides further details and a mailing label for returns. If you need further assistance please call our customer service department at +66 866155100.

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Contact us: info@thailandbazar.com (24 x 7)

Tel. +66 866155100 (Thailand Time 0800-1800 hrs)